VoIP Air is a world class organization. I really appreciate the excellent customer service and technical support from the team. VoIP Air supports you 365 days a year and at any time of the day remotely. You can’t get this type of service in the US anymore… Being with VoIP Air all this time and have not had any down time that impacted my business. Thanks again for the ongoing excellent support.
Auto Attendant Phone System
Auto Attendant Phone System
The VoIP Air Auto Attendant phone system is an integral part of a hosted PBX phone system. An automated attendant can answer all incoming calls with a professional touch using recorded greetings and a menu of options. Callers can dial by numeric extension, dial by name, or choose from a list of options to reach a department or person. Take important business calls no matter where you are — each auto attendant phone extension can transfer calls to a VoIP Air business line, a mobile phone, or any other number on the network. Manage your calls efficiently and improve your business services.
VoIP Air Auto Attendant phone system features include:
- Nationwide Local Number: Choose a new number anywhere in the US or Canada.
- Local Number Portability (LNP): Keep your existing phone number by porting it from your current provider.
- Online Dashboard: You can configure and manage your auto attendant and call flows through an easy-to-use web interface.
- Unlimited Extensions: Create as many numeric extensions or departments as you like. Add a dial by name directory for $9.99 per month.
- Unlimited Branch Logic: Create unlimited sub menus and call flows under the main directory.
- Unlimited Usage: The monthly fee includes unlimited inbound and outbound calling.
- 1 Unified Voicemail Box: Retrieve your voice messages from a single inbox. Add additional boxes for $4.99 each.
- Voicemail with Email Delivery: Receive voicemail online, by email as a .wav file (audio file) attachment, or mobile device notification.
- Find Me / Follow Me or Call Blast: Calls can be forwarded to multiple numbers that will ring in a designated sequence or ring all at the same time.
- Time of Day Routing: Route calls to other numbers or voicemail depending on the time of day, pre-scheduled through the online dashboard.
- Music on Hold: Allows callers on hold to listen to system generated music or messages or music you upload.
- Caller ID: Know who’s calling before answering helps identify important calls.